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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kimberly Hyslope

September 22, 2023

5  out of  5 rating by Kimberly Hyslope
"Great customer service! Will recommend to friends and family"

Jody Greer

September 22, 2023

5  out of  5 rating by Jody Greer
"Kiona helped my wife and I save a bunch of money. And she is always so kind"

Cody McVey

September 22, 2023

5  out of  5 rating by Cody McVey
"Excellent service, always prompt on getting my stuff taken care of."

Jimmy Sinor

September 13, 2023

5  out of  5 rating by Jimmy Sinor
"Kiona made me realize how important life insurance was and gave me a great rate!"

Elisabeth

September 13, 2023

5  out of  5 rating by Elisabeth
"Absolutely recommend, thier agent Kiona Shores, is the best. She's helpful and informative."

Chelsea Kizzia

September 13, 2023

5  out of  5 rating by Chelsea Kizzia
"Staff is always friendly and ready to help!"

grant smith

September 8, 2023

3  out of  5 rating by grant smith
"Very nice place everyone had wonderful attitude and very easy to talk with"

fake jackeryz .

September 2, 2023

5  out of  5 rating by fake jackeryz .
"They had good service"

andrew wieland

September 1, 2023

5  out of  5 rating by andrew wieland
"There great!"

Jaci Upton

September 1, 2023

5  out of  5 rating by Jaci Upton
"Great people! Nikki is so helpful! I always have a good experience"

Tiffany Miller

August 31, 2023

5  out of  5 rating by Tiffany Miller
"Great experience extremely friendly staff always great about answering questions"

Carrie Terry

April 7, 2023

5  out of  5 rating by Carrie Terry
"Whitney has always jumped in and answered all my questions quickly. I know I can count on her ti get things done. Highly recommend contacting her for all your insurance needs!"

Alexis Tootill

April 7, 2023

5  out of  5 rating by Alexis Tootill
"Kiona has always been great to me! Definitely recommend!!"

shontay patterson

March 31, 2023

5  out of  5 rating by shontay patterson
"I've been with this agency for 5+ yrs I believe. Whitney Keane has been my contact person. She sets up appointments yearly to make sure I have proper coverage for all my policies. She's always available for any questions."

Darren Yahola

March 23, 2023

5  out of  5 rating by Darren Yahola
"The staff was very professional with my questions and providing me quotes."

Tracey Smith

March 23, 2023

5  out of  5 rating by Tracey Smith
"Very nice and informative."

Skyler Reed

March 16, 2023

5  out of  5 rating by Skyler Reed
"Jon Kolb State Farm is the best. All the ladies are very knowledgeable, especially Kiona. She goes above and beyond for her customers needs and wants. God job Kiona. Everyone should get insurance from here, but make sure you ask for Kiona. She'll hook you up with the best insurance on earth."

Helen Doerr

March 6, 2023

5  out of  5 rating by Helen Doerr
"Got my rate lower from my old insurance! Great service! Was easy to get everything going, thank to the help of Kiona Shores!!!!!"

noel stubbs

March 3, 2023

5  out of  5 rating by noel stubbs
"Switched my prior home & auto insurance from a (Military based company) which I had for 30+ years to State Farm. Kiona Shores was extremely pleasant to work with and made the transition simple & smooth. Plus she saved me $900 a year on house insurance alone!!!!! I highly recommend you call her."

Jennifer Murrell

March 3, 2023

5  out of  5 rating by Jennifer Murrell
"I highly recommend Jon Kolb! Whitney Keane is the best!!!!!! She takes care of allllllll insurance needs."

Laura Hobbs

March 3, 2023

5  out of  5 rating by Laura Hobbs
"Our insurance agent retired so we reached out to Whitney and she made everything very manageable and efficient. We had homeowners, two autos, camper, and a SXS insured, and we got everything switched over in less than a day and a much better rate. Five star experience!"

Becca N.

August 31, 2022

5  out of  5 rating by Becca N.
"The woman that helped me was absolutely amazing! So polite and helpful. Kiona made sure to answer all my questions and did so in a way I would understand! 5 stars!!"

chance ross

August 31, 2022

5  out of  5 rating by chance ross
"Great customer service! Whitney Keane has helped me with all my insurance needs!"

Chris Otto

August 31, 2022

5  out of  5 rating by Chris Otto
"You know when it is the last day of the month and you need a copy of your insurance policy urgently to make a deadline? Literally within a couple minutes of my request, Kiona Shores emailed me everything I needed. Super helpful! Thank you guys!"

Randy Herriman

July 30, 2022

5  out of  5 rating by Randy Herriman
"Been with this State Farm agent for decades. Always so very helpful and awesome!"